Orders over $50 qualify for free ground shipping.  If you’re placing an order for under $50, please enter your zip code at checkout to calculate your shipping.

When you order, we ship products from our warehouse in California within 2 business days. Ground shipping via FedEx may take between one and seven business days, depending on where you’re located.  

Want to receive your order sooner?  Expedited shipping is available for an additional cost, just choose the expedited shipping option at time of purchase.

We currently ship to all continental U.S. states.

After you place your order, we will send you an Order Confirmation email with your order number and the details of the items that you have ordered. If you wish to cancel your order, you may do so within 1 hour of receiving your confirmation email. To cancel your order, please log into your account or click the "View Order" button located in your order confirmation email

Looking for a part? – Contact our Panasonic Parts Dealer -https://panasonic.encompass.com

Visit our Panasonic Support Site - https://help.na.panasonic.com

OR

Click on the Chat icon on the bottom right of this screen. This Bot will supply you with links and answers to the most popular questions.

Live Chat is available Monday to Friday 9am-5pm EST.

Click on the Chat icon on the bottom right of this screen. This bot can assist you with tracking your order, changing an order, processing returns, and addressing other Pro-Trimmer shop-related support questions.